Open Positions

Functional AnalystFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Functional Analyst

The Functional Analyst shall be trained in business process management software that allows an organization to use integrated applications to automate many functions related to technology and services. The job holder shall provide support related to this function, developing and integrating the client’s relevant ideas and assisting in resource-planning decisions.

Responsibilities:

  1. Examine the current system and pinpoint strengths and weaknesses, before developing ways it can be optimized;
  2. Meet with customers and clients to find process and operational needs; 
  3. Coordinate with other Business Units to ensure their needs are met in any upgrades of the system; 
  4. Develop cohesive plan to present to the Company’s management;
  5. Document and maintain software functionality; 
  6. Deploy, configure and test programs and evaluate user feedback;
  7. Comply with project plans and industry standards;  
  8. Derive prototype and animate Workshops and advise clients on process re-engineering;
  9. Coordinate with development team for final implementation as per client requirements

Qualifications & Experience:

  1. Hold a Degree in Computer Science, Software Engineer or equivalent;
  2. 2-3 years’ experience in a similar position;
  3. Good Knowledge of Business Operations on Mauritian market;
  4. Good Product knowledge and best practices as per industry standards;
  5. Experience in day-to-day maintenance on the ERP system; install new upgrades and test for bugs;
  6. Experience in system configuration and data migration as and when required;
  7. Knowledge in Https certificate implementation on Apache;
  8. Knowledge of Windows server, Open source OS, SQL, Crystal report creation, SQL and BI Tool;
  9. Knowledge and proven experience in software development, web services, Apache, interface between two systems;
  10. Ability to document requirements and specifications;
  11. Ability to work under pressure and achieve tight deadlines;
  12. Problem-Solving skills;
  13. Teamwork and Leadership;
  14. Communication and presentation skills

Closing date: May 18th, 2018

Technician ATMFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Technician ATM

RESPONSIBILITIES:

  1. Implement and Support ATMs and software surrounding ATM infra;
  2. ATMs Fault Reporting and Report Raising;
  3. Involvement in presales of ATMs and software and applications surrounding an ATM.

QUALIFICATIONS & EXPERIENCE:

  1. Should hold a Certificate /Diploma in Macro mechanics/ Electronics;
  2. 1 – 2 years of experience;
  3. Well versed with all Microsoft products – Mainly Windows;
  4. Should be able to repair/ replace hardware components on ATM;
  5. Ability to work on shift system.

Closing date: May 18th, 2018

TechnicianFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Technician

Responsibilities:

  1. Interact with customers and collects information on customer requirements;
  2. Participate in providing relevant tasks information (description & timeframes as per working experience) to produce implementation plan;
  3. Ensure collection of necessary information and ascertain understanding and capabilities in relation to the tasks; 
  4. Assist to perform implementation, configuration and testing of proposed solution as per implementation plan;
  5. Assist towards successful completion of tasks to satisfaction of customers; 
  6. Assist in laying down test system prior to implementation and helps to ensure conformity of solution accordingly; 
  7. Assist in ensuring that testing of equipment/system is performed in order to certify proper operational state of repaired/replaced equipment and system for field interventions;
  8. Submit comprehensive technical documentation on implementation performed including all configuration details;
  9. Perform collection of necessary information and ascertain understanding and capabilities relating to the intervention task/s;
  10. Assist clients for technical support, repairs and maintenance of ICT equipment within a specific time frame;
  11. Perform assigned tasks for intervention, as well as addressing any related issues regarding the client;
  12. Provide effective telephonic technical support to clients;
  13. Acting as prime liaison on technical discussions between the customer and the department in all critical problem;
  14. Actively participate in the resolution of customer complaints and ensure follow up actions to prevent recurrence;

Qualifications & Experience:

  1. Hold a Diploma in Information Technology
  2. 1 year experience in a similar position
  3. Elementary Professional Qualifications in IT
  4. Knowledge of Electronics
  5. Good leadership, planning and organizational skills
  6. Good communication and interpersonal skills
  7. Good written and spoken of English and French

Closing date: May 18th, 2018

Technician POSFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Technician POS

Responsibilities:

  1. Implement and support Retail POS and POS application;
  2. Create report for faulty POS;
  3. Involve in presales of Retail POS and related Applications;

Qualifications & Experience:

  1. Hold at least a Higher School Certificate;
  2. 1 - 2 years of working experience;
  3. Well verse with Microsoft products – Mainly Windows;
  4. Ability to understand, diagnose and troubleshoot SMR POS software;
  5. Ability to repair/ replace hardware components on Retail POS;
  6. Ability to work odd hours will be an advantage

Closing date: May 18th, 2018

System ImplementorFull TimeHarel Mallac Technologies LtdMauritiusApply Now

System Implementor

The System Implementor is responsible for system analysis and to assist & take ownership of implementation of computer & mobile applications & BI Solutions.

Responsibilities:

  1. Organize meetings with clients onsite site to obtain an overview of business needs;
  2. Carry out analysis by cross-checking with the checklist provided in the software application package;
  3. Design innovative solutions to address digital transformation needs of clients;
  4. Self-actualize on latest trend in Business Process Automation and software development in general;
  5. Business Process Re-engineering to optimize resource allocation & costs;
  6. Process design using standardized techniques & notations;
  7. Implement any software artefact as required by the project;
  8. Assists the Team members in defining and detailing plans of the implementation;

Qualifications & Experience:

  1. Hold a Bachelor Degree in Information Technology;
  2. 2-3 years’ experience as System analyst or 2-3 months on the job training;
  3. Good interpersonal, communicating and analytical skills;
  4. Good management skills;
  5. Good written and spoken English and French

Closing date: May 18th, 2018

Account ExecutiveFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Account Executive

The Ideal candidate for the Account Executive role will be sales focused, have excellent administration, communication & interpersonal skills, a keen eye for attention to detail, production driven with the ability to priorities and possess good all-round for computer literacy. We particularly welcome applications from candidates with promotional IT experience who are driven to succeed.

Responsibilities:

  1. Generate new customer accounts;
  2. Manage client’s account and customer portfolio;
  3. Focus on the delivery of monthly, quarterly and annual sales and margin targets;
  4. Develop new business opportunities with both existing and new clients;
  5. Market all Harel Mallac Technologies Ltd. products and services;
  6. Work with approved supplier base to ensure that all product development is in line with the customer’s expectations in terms of brand guidelines, target market, corporate identity, client marketing strategy, whilst meeting the commercial requirements;
  7. Enquire about the client’s satisfaction level concerning the quality of service;
  8. Perform regular visits to existing clients to present new products and/or other existing products that may be of interest to the client;
  9. Maintain good relations with existing clients through regular and continuous visits;
  10. Visit potential new clients having previously called or shown interest;
  11. Follow up on interested clients;

Qualifications & Experience:

  1. Hold a Degree in Sales and Marketing and or Information Technology;
  2. Ability to understand the market evolution and industry’s current and future requirements;
  3. Be a real team player, with personality, empathy and the drive to succeed, with exceptional organization skills;
  4. Possess a massive appetite to learn and progress further;
  5. Must strive to achieve a standard of excellence at all times;
  6. Must show initiative, flair and creativity;
  7. Have an excellent communication, interpersonal, negotiation and presentation skills;
  8. Have a good written and spoken English and French;
  9. Due to the demanding role, must have a high capacity for sustained hard work;
  10. Have a minimum of 2 years of work experience in a similar position in a dynamic working environment.

Closing date: May 18th, 2018

Solution ArchitectFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Solution Architect

The Solution Architect shall be responsible for proposing specific ICT and other technological solutions to clients. He/She shall also be responsible for the analysis and design of the proposed solutions as well as the scoping of the different solutions’ deployment.

Responsibilities:

  1. Perform technical write up of proposals and calculates costing of solutions upon request of client;
  2. Send proposals to clients for approval and answers queries of clients;
  3. Prepare projects and implementation plans set on a phase basis so as not to disrupt the client’s place;
  4. Conduct regular meetings with client to decide upon implementation procedures and for progress monitoring;
  5. Ensure the sound operation of the newly implemented system by running several tests for proof of successful implementation;
  6. Run proof of concept for the pre sales;
  7. Provide assistance to clients by training them in the effective usage of the implemented business solution;
  8. Conduct training for sales department for familiarizing personnel to the different business solutions provided by the team for marketing purposes;
  9. Train personnel in implementation and support of networking, infrastructure and security;
  10. Keep track of new products / solutions entering the market by maintaining constant and continuous contact with suppliers;
  11. Conduct research upon request of client concerning new requirements of interest to client;
  12. Perform research to update presentation and demos to be conducted at client’s place;
  13. Monitor the life cycle of product and services;

Qualifications & Experience:

  1. Hold a Bachelor Degree in Computer Science or Computer Engineering or equivalent;
  2. Have specific Certification in respective line of solutions being marketed;
  3. Have an excellent interpersonal, communication and analytical skills;
  4. Have an excellent customer service;
  5. Have a good written and spoken English and French;
  6. Hold a minimum of 5 years of working experience in a similar position or as a Computer Engineer in a dynamic business environment

Closing date: May 18th, 2018

Project SpecialistFull TimeHarel Mallac TechnologiesMauritiusApply Now

Project Specialist

An exciting opportunity with this dynamic and fast-growing business awaits the right candidate. This is a busy, high-volume but friendly environment that will suit an organized person with a great eye for detail and plenty of team spirit.

The Project Specialist will help to minimize cost and implementation risks, and provide the required liaison, documentation and everyday management of projects, while ensuring that all project products and services are risk managed.

Responsibilities:

  1. Lead a business project from Start to Finish;
  2. Follow-up of the conception of the project in terms of the Clients’ demands and functional specifications;
  3. Help to monitor and control expenses to ensure that budget is not exceeded;
  4. Share the responsibility in the formulation and implementation of strategies to achieve business performance objectives;
  5. Build and capitalize on a strong Marketing Intelligence Unit to provide a reliable source of information on customers’ profiles, products, competition, suppliers etc. to initiate sound commercial development decisions and to take value added initiatives;
  6. Maintain harmonious working relationships with all business people both inside and outside whilst upholding the Company’s values, ethics and image building strategy;
  7. Participate in commercial negotiations for targeted acquisitions and or strategic alliances;
  8. Ensure that both internal and external customers receive timely and premium services;
  9. Manage and anticipate risks and hazards of the projects;
  10. Build and maintain strong communication links with clients;

Qualifications & Experience:

  1. Hold a Bachelor Degree in Project Management
  2. MSc in Project Management would be an advantage
  3. Excellent communication and interpersonal skills
  4. Leadership skills
  5. Excellent management skills
  6. Sound analytical skills
  7. Creative and innovative
  8. Excellent planning and organizing skills
  9. Sound knowledge and practical experience in Human Resource, Stock and Financial Management

Closing date: May 18th, 2018

Software EngineerFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Software Engineer

Responsibilities:

  1. Execute full software development life cycle (SDLC);
  2. Develop flowcharts, layouts and documentation to identify requirements and solutions; 
  3. Write well-designed, testable code;
  4. Produce specifications and determine operational feasibility;
  5. Integrate software components into a fully functional software system; 
  6. Develop software verification plans and quality assurance procedures;
  7. Document and maintain software functionality; 
  8. Troubleshoot, debug and upgrade existing systems;
  9. Deploy programs and evaluate user feedback;
  10. Comply with project plans and industry standards;
  11. Ensure software is updated with latest features; 

Qualifications & Experience:

  1. Hold a Degree in Computer Science, Software Engineer or equivalent
  2. 2-3 years’ experience in a similar position
  3. Ability to develop software in Java, Ruby on Ruby, C++ or other programming languages
  4. Excellent knowledge of relational databases, SQL
  5. Experience in developing web applications using at least one popular web framework
  6. Experience with test driven development
  7. Proficiency in software engineering tools
  8. Ability to document requirements and specifications

Closing date: May 18th, 2018

Business Development ExecutiveFull TimeHarel Mallac Technologies LtdMauritiusApply Now

Business Development Executive

The Business Development Executive shall be responsible to assist and support the Manager to build market position by locating, developing, defining, negotiating, and closing business opportunities in the region.

Responsibilities:

Assist the manager in sustaining Business Development to: 

  1. Develop new/existing customer base and establish business relationships;
  2. Contribute effectively to the strategic and operational planning and growth of the Business Unit;
  3. Evaluate business ideas; 
  4. Negotiate business opportunities and close deals;
  5. Work towards the achievement of budgeted sales targets; 
  6. Analyze market trends and build market intelligence; 

Qualifications & Experience:

  1. Hold a Bachelor Degree in Information Technology and/or a combination of Business & Information;
  2. 3 years or more in a similar position
  3. Good written and spoken command of French and English;

Required Knowledge:

  1. Ability to engage, discuss, negotiate and present to C-Level Executives
  2. Capability of supervising projects
  3. Ability to self-motivate and work independently or within a team

Closing date: May 18th, 2018

Harel Mallac Technologies All Rights Reserved
Bottom Logo