Sales

Upgrading of PC, notebook, server

Our technical experts perform assessment of the performance requirements associated with requests for upgrading from customers. Identification of suitable and compatible hardware upgrades will ensure proper functionality as well as meeting the needs of the customer’s personal or business environment.




Spare Parts & Accessories

Available for purchase (and installation) upon request:

• Hard Disks
• Memory Modules
• USB keys
• External storage drives
• DVD/RW, CD/RW drives and media
• Keyboard
• Mouse
• Network Cards
• Modem Cards
• Laptop Batteries and Power Adapters (For Dell and Acer notebooks)

Rental of ICT equipment

Short term rental of following ICT equipment:
 

• PCs
• Notebooks
• Servers
• Projectors
• Printers, Photocopiers, Fax machines

Rental service includes the delivery, installation and configuration of equipment to satisfaction of customer. On site or on call technical support service is also available upon request.



Maintenance Contracts / SLA

Service contracts are extended services that are available to customers requiring specific service levels during or after the warranty period.
Service contracts take the form of standard or customized service level agreements convened by both our company and the customer. The contracts frequently translates into hardware maintenance contracts or/and support agreements (SLA)

Hardware Maintenance Contracts pertain to hardware maintenance cover including labour and parts, specifying customer requirements in terms of response and repair time frames, or upkeep of backup or complete replacement units.
Support Agreements (SLA) provide customers with prompt on site intervention – predetermined response times in case of disruption to mission critical software systems.
Customers requiring high availability will typically combine both hardware and software maintenance contracts.



System Recovery Services

Protect your business against data loss in case of a Server/PC/notebook crash. Restore system and application files within hours on a dissimilar Server/PC/notebook.
The numerous benefits of this System Recovery services include reduced downtime, reduced number of backup equipment and recovery of software applications amongst others.
Our proposed integrated service provides trouble free business continuity on servers, PCs, notebooks.



Identity Cards

Sales of identity and access control cards (plain, magnetic, bar code, proximity, RFID

Service Bureau service for customisation and printing of cards

Also for supply of lanyards and card holders