Quality Policy

Harel Mallac Technologies Ltd is committed to enhancing customer satisfaction through the establishment of a quality management system that complies with the requirements of ISO 9001:2008 standards. Our quality policy represents a set of guiding principles that constitutes the basic building blocks of our roadmap towards business excellence. It is an expression of our underlying philosophy towards quality and guarantees that the commitments stated below will be met and adhered to.

Customers

We are committed to delivering the best of breed technologies, proven methodologies and know how to satisfy our customers’ needs and expectations.
We are committed to nurturing ever lasting business relationships with our customers by constantly providing value added technology products, services and solutions that contribute to their success and help them attain new heights of distinction.

People

We will attract, motivate and retain high performers in all areas of our business.
We will recognise and value the diversity of our people, ideas and cultures.
We are committed to competitive, performance based reward schemes, training and personal growth based on equal career opportunity and merit.

Processes

We are committed to improving process performance by applying quality tools and concepts.
We will continually re assess our current practices and foster a mindset of continuous process improvement.
We will continually improve and maintain our quality management system in line with ISO 9001:2008 standards.

Shareholders

We will continuously strive to achieve superior financial results whilst adhering to the principles of good corporate governance.
We are committed to consistent, long term growth in earnings and higher returns for our shareholders.
Partners and Suppliers Relationships
We will conduct our business on a long term and sustainable basis, founded on productive, collaborative and mutually beneficial relationships with our valued partners and suppliers.

Health and Safety

We will create, promote and maintain a safe working environment free from any hazard and risk.
We shall act in accordance with all applicable health and safety laws prevailing in the territories in which we operate.

Social Responsibility

We will fully play our social role as a contributor towards improving the well being of the needy and the less privileged of society.
We are dedicated to running safe and environmentally responsible operations.